Selling something? Providing a service that you are going to be paid for? The Finance Office has the resources to handle any billing that originates within UITS for goods and services that are not related to the bursar. Our Accounts Receivable team provides start-to-finish service, including setting up your customers within KFS, processing all billing both internally (within IU) and externally (outside of the university), following up on unpaid customer invoices, and sending reminders if contracts are expiring.
Changes to ID billings
ID billing will be eliminated on June 30, 2021 and replaced with a different internal billing document. Please reach out to Elizabeth Winchester, Accounts Receivable manager, with further questions.
Submitting new billings
To submit a new billing or modify an existing billing with a single customer, download the single item billing template. To submit a billing or modify an existing billing with multiple customers, download the multi-item billing template. Complete all required information and send the template to UITSAR. If you have questions regarding how to complete fields on the template, please contact your Finance Office account manager. If you are modifying an existing billing, please note that when submitting the updated template.
Payment options for external customers
If you have an external customer (outside of the university) who has questions regarding payment options, please direct them to the non-student AR’s customer payment information page. If you have an external customer who would prefer to send an ACH or wire for their payment, please contact UITSAR@iu.edu and request approval for banking information to be sent to the customer.
Telecom billing questions
If your department has received a Telecom billing and you have questions about the charges, please visit the telecom customer service portal. UITS AR initiates billing for Telecom Services but is unable to answer specific questions regarding those charges.
Finance Office Accounts Receivable team
Please use UITSAR@iu.edu, and do not contact team members individually.
- Elizabeth Winchester, manager
- Delaney Littlejohn, billing specialist
- Jackie Vest, scheduler & billing specialist